In accordance to the Personal Data Protection Act (No.26, 2012), an application for a medical report can only be made by the patient except if the patient is:

• A minor;
  Please refer to Question 2 for details.

• Deceased;
  Please refer to Question 3 for details.

• Mentally incapacitated;
  Please refer to Question 4 for details.

• Applying for Work Injury Compensation
  Work Injury Compensation reports can be applied by either the patient or the patient's employer. Completed reports will be submitted directly to the Ministry of Manpower. Please refer to Work Injury Compensation for details.

A minor is someone who is:

• Below 21 years of age;
• Not an active National Serviceman;
• Not married;
• Not a widow or widower

If a patient is a minor, the request for medical report has to be made by the patient's parent or legal guardian.

• If the patient is deceased, the application has to be made by the Legally Appointed Representative of the Estate. This is either an executor of the deceased's "Will", who has been granted probate, or a person who has been appointed as an administrator of the deceased's estate by the Singapore Court.
  
• In circumstances where the deceased has no 'Will' and no person has been appointed as the Legally Appointed Representative of the Estate, then the application can be made by the deceased's nearest relative (who is living and possesses the mental capacity to process the application) as prioritised below. The nearest relative is the individual listed below, and is the elder or eldest of two or more such individuals:
  • First priority: Spouse;
  • Second priority: Child (includes legally adopted child);
  • Third priority: Parent;
  • Fourth priority: Sibling;
  • Fifth priority: Other relation

The applicant will be asked to fill up an Additional Consent & Declaration for Release of Medical Information for Deceased Patient Form if required. Section 1 is to be filled by the applicant. If the applicant is not the only living child/sibling of the deceased, then Section 2 is to be filled by a child/sibling (other than the applicant) of the deceased patient. Scanned copies/photocopies of the relevant verification documents eg. marriage certificate, birth certificate, are to be provided by each declarant i.e. spouse/child/sibling, as proof of relationship to the deceased patient.

In accordance to the Mental Capacity Act (Cap 177A), the application has to be made by the Legally Appointed Representative of the patient, who is a Donee of a Lasting Power of Attorney granted by the patient or by a Court Appointed Deputy.

If the mentally incapacitated patient does not have a Legally Appointed Representative, then the application has to be made by the patient's main caregiver.

The main caregiver of the patient will be asked to fill up an Additional Declaration for Release of Medical information for Patient Who Lacks Mental Capacity Form if required. If there is more than one main caregiver, each main caregiver will be asked to sign the above-mentioned form separately.

The patient or the Legally Appointed Representative of the patient may submit the insurance form to be completed by a doctor. The insurance form must be signed in advance by the patient. In the event that the insurance form is not signed by the patient, the application form to request for medical report (PDF, 159 KB) has to be submitted with the patient's consent or by the patient's Legally Appointed Representative or closest relative as specified in Question 3 above.

A medical report is a comprehensive summary of the patient's medical condition. The doctor will need to review the patient's medical records in order to produce an accurate report that meets the needs of the requestor.

Medical Reports are not covered under regular consultation and hospitalization fees. Thus, a fee will be charged to cover the hospital's administrative costs for providing the report. This is a standard practice across all the Public Healthcare Institutions in Singapore.

No, Medisave cannot be used to pay for a medical report.

You will need to check with your insurance company.

For small claims (<$1,000), you are advised to process the insurance claim using the Inpatient Discharge Summary, which is provided to patients upon discharge. You should request for your medical report only if the insurance company requests for it.

Note: If you are requesting for your medical report to file an insurance claim, you are advised to obtain an Insurance Claim Form from your insurance agent.

The two doctors you consulted were for different conditions. It is necessary for each doctor to write the medical report based on your medical condition and the treatment each of them rendered. Hence, you will need to request for two separate medical reports.

You are advised to request for the medical report that is relevant to the purpose of your claim. Do note that each request for a medical report is chargeable.

We will re-assign an appropriate doctor to write the medical report. The procedure for the application follows the normal process.

The release of the patient's medical information is subject to official approval. In the event that we are unable to process a medical report, the requestor will receive a notification and refund if the medical report fee has been paid.

If you are collecting the medical report/insurance form/medical documents personally at the Medical Records Office, please bring along the following documents for authentication:

• NRIC of patient
  
• If the patient is unable to collect the documents in person, please complete the Authorisation Letter (PDF, 442 KB) and bring it together with both Identification documents of the patient and authorised individual

Please note there is no self-collection for Workmen Compensation report. The report will be mailed directly to the Ministry Of Manpower.